Get in Touch With Our Team

Our Winorama support team is available to assist with any questions, account-related issues, technical concerns or general feedback. For verification, deposits, withdrawals and use of responsible-gambling tools we provide prompt, professional help. Use live chat for the fastest response, or email for document submissions and formal enquiries. Our UK support centre also handles complaints and will escalate matters to the appropriate team where required. Contact us and we’ll do our best to resolve things quickly and protect your details.

Department	Contact
Customer Support	[email protected] \| Live chat 24/7 \| +44 20 7432 5918
General Enquiries	[email protected] \| Mon-Fri 09:00-18:00 \| Reply within 48 hours
Affiliate Enquiries	[email protected] \| Mon-Fri 09:00-17:00 \| Dedicated account manager
Phone	+44 20 7432 5918 \| Available 09:00-20:00 daily
Working Hours	Live chat 24/7; email responses Mon-Fri 09:00-18:00

Email Assistance

Email is our preferred contact method for detailed requests, account‑related issues or when you need to send documents. Please email [email protected] with a clear subject line and include your full name, account ID and up‑to‑date contact details to avoid delays. Attach any relevant documents (ID, proof of address) and we’ll respond as quickly as possible.

Contact Form

Name

<label for="contact-email" style="font-size:14px;color:#111;">Email</label><input id="contact-email" name="email" type="email" required placeholder="Enter your email" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="contact-message" style="font-size:14px;color:#111;">Message</label><textarea id="contact-message" name="message" rows="6" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="margin-top:6px;padding:10px 14px;background:#0070c9;color:#fff;border:0;border-radius:4px;font-size:15px;cursor:pointer;">  Send message</button>

Response Time

Our support team aims to respond quickly: most enquiries are answered within one business day. Simple issues are usually resolved during the first reply, while complex cases requiring verification or third-party checks may take longer depending on their nature. If your matter is urgent, include relevant account details and preferred contact hours to help us prioritise and resolve it sooner.

Feedback

We welcome your feedback, suggestions and ideas to improve the site. Please tell us about feature requests, bugs or anything that would make your experience better. All messages are reviewed carefully by our team and help shape service updates and UX improvements. Your input matters and is used to prioritise changes that make the site clearer and more enjoyable to use.